Herman sits with the quote desk and the metal printers. He reviews files for wall thickness, support strategy, and how a part will leave the build plate — then follows the same job through machining and finish when the customer needs more than a raw print. The cases he writes are the ones the shop has already run: exhaust manifolds, brackets, jigs, and the odd one-off that had to hold pressure on the first try. Before a story goes live he checks the process notes against the traveler, so the write-up matches what actually left the building.
