Account | FAQ | All Resources | AIHFABS FAQ

Account | FAQ | All Resources | AIHFABS

• Are my CAD files kept confidential?+

  Yes. AIHFABS treats your design files as confidential intellectual property. Files are used only for quoting, production, and fulfillment related to your order. We do not share your CAD data with third parties without your consent. See our privacy policy and Safety Vault resources for more details.

• Are you a factory or a trading company?+

  AIHFABS is neither a traditional trading company nor a single factory. We are an online 3D printing platform that aggregates capacity from multiple vetted manufacturers. This model lets you compare prices, lead times, and quality ratings in one place instead of negotiating with each supplier separately. We manage quoting, order coordination, quality assurance, and after-sales support, while production is carried out by specialized partners best matched to your process and material.

• Where are your main markets?+

  AIHFABS serves customers worldwide. Our primary markets include North America, Europe, East Asia, Southeast Asia, Australia, and the Middle East, with shipping to 80+ countries and regions. Whether you are a local startup or a global OEM, you can upload files, compare quotes, and receive parts at your designated address with transparent tracking from production through delivery.

• How long has AIHFABS been in the 3D printing industry?+

  AIHFABS is built on years of hands-on experience in additive manufacturing, online quoting, and global fulfillment. Our team includes engineers, operations specialists, and sourcing experts who have supported thousands of projects across prototyping, functional testing, and end-use production. Today the platform serves 12,000+ customers in 80+ countries, with 50,000+ parts produced through our verified supplier network.

• What services can I see on the AIHFABS website?+

  On AIHFABS.com you can explore our core 3D printing processes, browse the materials library with datasheets, configure 3D Plus™ post-processing options, compare supplier quotes side by side, and manage orders from upload through delivery. The site highlights our most popular processes and materials — including resins, nylons, metals, and engineering plastics — but represents only part of our full partner capability. Use the instant quote tool for project-specific pricing, or visit the Resources section for FAQs, design guidelines, and technical articles.

• What is the nature of your business?+

  AIHFABS is a professional online 3D printing platform headquartered in Hong Kong. We connect engineers, product designers, startups, and makers with a global network of verified manufacturing partners. Rather than operating as a single factory, we provide one-stop services including instant online quoting, multi-supplier price comparison, material and process selection, 3D Plus™ post-processing, order tracking, and after-sales support — helping you get quality printed parts faster and at a better price.